Privacy Policy

This policy explains how BL Roofing Solutions handles information provided through this website or when you contact us about roofing work.

When you send an enquiry, we collect the details you provide, such as your name, suburb, email address, phone number, message and any roof images you choose to attach. We may also receive information when you contact us by phone or email.

The website may collect technical and usage information, such as the page visited, browser and device information, approximate location derived from an IP address, and interaction events. Contact-form names, email addresses, phone numbers, messages and attachments are not sent as analytics event details.

We use information to:

• review and respond to roofing enquiries
• prepare or discuss a proposed scope and quote
• arrange access, inspections or roofing work where agreed
• operate, secure and improve the website
• keep business records and meet legal obligations

Website hosting, email delivery and website analytics providers may process information on our behalf. We may also disclose information to professional advisers, regulators or other parties where required or authorised by law. We do not sell contact-form information.

Information may be stored in website, email and business systems used to handle your enquiry. We take reasonable steps to protect personal information, but no internet transmission or storage system can be guaranteed to be completely secure.

You can contact us to ask about personal information we hold about you, request a correction, or raise a privacy concern. We may need to confirm your identity before acting on a request.

The website may use cookies or similar browser storage for essential site functions and website measurement. You can control cookies in your browser settings, although blocking them may affect some site functions.

We may update this policy when our website or information-handling practices change. The current revision date is shown on this page.